Our CRM Services
Eupac offers a wide range of services for the full life cycle of a CRM solution. Our services can be provided on an ad-hoc hourly basis (billed on our standard hourly rate) or on a package basis (including services for fixed hours at a discount hourly rate). Please contact Eupac advisors for more details.
Consulting Services
- CRM strategy development
- TCO/ROI analysis
- Business process analysis and CRM requirement analysis
Implementation Services
- Installation/configuration
- Data conversion/data cleansing
- Data importing
- Customisations (modules, reports and interfaces)
- New Module developments
- Advice
- Standard user and administrator training
Eupac provides several levels of implementation packages, ranging from Quick Start package (1 day) to Comprehensive package (7 days). Please contact Eupac advisors for further details.
Support Services
- Troubleshooting
- Upgrade
- Maintenance
Eupac provides several support packages with a range of support levels. Please contact Eupac for details.
Customisation/Development Services
- Customisation
- Building new modules
Training Services
- User Training
- Administrator Training
Eupac provides both on-site and online training for your Sugar CRM system.
