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Technology Telecom - Hosted Systems


Hosted Voice Systems

Hosted IP, as the name suggests, is a hosted IP telephony solution. The main components are located in Hosted IP's state of the art data centre and the customers' phones link into the system across a secure, voice-enabled broadband network.


Hosted IP enables businesses to concentrate on their core operations by reducing the time and resource spent on their telephony requirements.



Technology Telecom - Hosted Systems



It brings the following business benefits:


Business Efficency

  • Rent what you need when you want it
  • Scale users and applications rapidly
  • Make changes in real time using a web browser
  • Use a single network for voice and data
  • Unify your communications system across all sites

Financial Sense

  • Monthly rental model
  • Minimal capital outlay
  • Use of operational not capital expenditure
  • Lowered support and maintenance costs for telephony and data systems
  • Free calls between sites

Features

  • Access to features such as voice recording and call centre functionality on a per user, per month basis
  • System is always upgraded and remains state of the art at no extra cost


Hosted IP includes a unique Web Provisioning System which has been designed to maximise the customer experience.


It provides businesses with the tools that can enable them to: Meaning callers find the correct department first time on more occasions.



Features if Hosted IP includes

  • View call logs and billing information
  • Add and remove extensions
  • Assign DDI's
  • Configure hunt groups, pick up groups and auto attendants
  • Configure call forwarding and voicemail options
  • Personal and company Phone books
  • Access voicemails. And voicemail to email
  • Increased efficiency of telephone administration
  • Fewer missed calls resulting in lost revenue
  • The ability to upgrade and adapt to changes in call volumes or business practices
  • Greater visibility and monitoring of calls
  • Increased efficiency through better call distribution
  • Conference calling
  • Auto Attendant/IVR
  • Music on Hold
  • Voice Mail
  • Caller Line ID


 

For information on how Technology Telecom could REDUCE your telephone bills?            Call FREE : 0800 0271 174